Your privacy matters to us. This Privacy Policy explains what personal data CX99 collects, why we collect it, how we use and protect it, and the rights available to you as a user of this platform.
We use industry-standard SSL encryption and secure access controls to protect any personal data you share with CX99.
CX99 does not sell, rent or trade your personal data to third-party advertisers or data brokers under any circumstances.
You have the right to access, correct, restrict or request deletion of personal data we hold about you — see Section 8 for details.
We tell you exactly what data we collect, why we collect it, how long we keep it and who may receive it. No hidden practices.
CX99 ("we", "us", "our" or "the Platform"), accessible at https://cx99.cam, is an English-language online betting information and navigation platform serving adult users primarily in Pakistan, including users in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. CX99 operates as an information resource — it is not a gambling operator and does not accept player deposits, hold funds or process wagers.
This Privacy Policy ("Policy") describes the personal data we collect from users of the CX99 Platform, the purposes for which we process that data, the legal bases on which we rely, and your rights in relation to your personal data. This Policy applies to all users who access CX99, whether via desktop, mobile browser or any other means.
By continuing to use the CX99 Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you must discontinue use of the Platform. This Policy should be read alongside our Terms & Conditions.
In this Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, email address, IP address, device identifiers and usage data. |
| "Processing" | Any operation or set of operations performed on personal data, including collection, recording, storage, retrieval, use, disclosure and deletion. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data. For the purposes of this Policy, CX99 is the Data Controller in respect of data collected through the Platform. |
| "Data Processor" | A third party that processes personal data on behalf of and under the instructions of the Data Controller (e.g., hosting providers, analytics services). |
| "User" | Any individual who accesses or uses the CX99 Platform, whether registered or unregistered. |
| "Cookies" | Small text files placed on your device by a website to store information about your interaction with that site. |
| "Consent" | A freely given, specific, informed and unambiguous indication of your agreement to the processing of your personal data for a stated purpose. |
CX99 collects personal data only to the extent necessary to provide and improve the Platform's services. The categories of data we may collect are set out below.
When you contact us (for example, via a support enquiry submitted to our email address), you may voluntarily provide us with:
We process this data solely to respond to your enquiry and, where applicable, to maintain a record of correspondence.
When you visit CX99, our servers and analytics tools may automatically record certain technical information, including:
This technical data is used in aggregate form to understand how the Platform is used, to improve performance and user experience, and to diagnose technical issues. It is not ordinarily used to identify individual users.
CX99 may use cookies and similar tracking technologies. Details of the types of cookies used and how to manage your cookie preferences are provided in Section 7 of this Policy.
CX99 processes personal data only where a valid legal basis exists for doing so. Depending on the nature of the processing, we rely on one or more of the following legal bases:
CX99 uses personal data collected through the Platform for the following specific purposes:
To serve the CX99 website, load pages correctly, and ensure that content is displayed appropriately for your device and connection — including across cities such as Karachi, Lahore and Islamabad where users access the Platform on varying network speeds and device types.
To read, process and respond to any enquiries or feedback you submit to CX99 via email or any contact mechanism provided on the Platform. We will retain correspondence for a reasonable period to maintain a record of communication.
To analyse aggregated, anonymised usage patterns — such as which guides and educational resources are most visited by Pakistani users — in order to improve content quality, navigation and overall user experience.
To detect and prevent abuse, unauthorised access attempts, scraping or other conduct that violates our Terms & Conditions or applicable law.
To comply with any legal obligations, court orders or regulatory requirements applicable to CX99 in the relevant jurisdiction.
CX99 does not sell, rent or trade your personal data. We may share personal data only in the following limited circumstances:
Third-party payment providers referenced on CX99 — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are mentioned as familiar Pakistani payment rails for informational context only. CX99 does not share personal data with these providers and does not facilitate transactions through them. Any data you provide to such providers when using their services is entirely outside the scope of this Policy and subject to their own privacy policies.
CX99 uses cookies and similar technologies to support the operation of the Platform, understand how it is used, and improve the experience for Pakistani users. The categories of cookies used are explained below.
Managing Cookies: Most browsers allow you to control cookie settings through their preferences or settings menu. You can typically choose to block all cookies, accept only certain types, or delete existing cookies. Disabling essential cookies may impair certain functions of the Platform. For detailed guidance on managing cookies, refer to your browser's help documentation.
Do Not Track: Some browsers transmit "Do Not Track" signals to websites. CX99 acknowledges such signals and endeavours to respect your stated preferences to the extent technically feasible.
Subject to the laws applicable in your jurisdiction, you may have the following rights in relation to personal data that CX99 holds about you. To exercise any of these rights, please contact us using the details in Section 15.
You have the right to request confirmation of whether CX99 processes personal data about you, and to obtain a copy of that data.
You have the right to request correction of inaccurate or incomplete personal data held by CX99 without undue delay.
In certain circumstances, you have the right to request the deletion of personal data we hold about you — for example, where it is no longer necessary for the purpose it was collected.
You have the right to request that we restrict our processing of your personal data in specified circumstances, such as while a query about accuracy is being resolved.
Where processing is based on your consent or on a contract, and carried out by automated means, you may have the right to receive your personal data in a structured, machine-readable format.
You have the right to object to our processing of your personal data where that processing is based on our legitimate interests, unless we can demonstrate compelling grounds that override your rights.
CX99 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our general retention approach is as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Email correspondence and enquiries | Up to 24 months from last interaction | Legitimate interests / legal obligation |
| Server access logs and IP records | Up to 12 months from collection | Security / legitimate interests |
| Analytics data (aggregated) | Up to 26 months from collection | Consent / legitimate interests |
| Cookie preference records | Up to 12 months or until preference is changed | Legal obligation (consent management) |
At the end of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be used to identify you. Aggregated, anonymised data may be retained indefinitely for statistical and analytical purposes.
CX99 implements appropriate technical and organisational measures to protect personal data against accidental loss, destruction, alteration, unauthorised disclosure or access. Our security measures include, but are not limited to:
No method of electronic transmission or storage is 100% secure. While we take reasonable steps to protect your data, CX99 cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will take appropriate steps in accordance with applicable law.
CX99 may use service providers — such as hosting or analytics platforms — whose infrastructure is located outside Pakistan. Where personal data is transferred to jurisdictions outside your home country, CX99 takes steps to ensure that such transfers are conducted with appropriate safeguards in place, such as standard contractual clauses or transfers to jurisdictions deemed to provide an adequate level of data protection.
By using the CX99 Platform, you acknowledge that your personal data may be processed in jurisdictions outside Pakistan where data protection laws may differ from those in your home jurisdiction. We take reasonable steps to ensure that personal data receives a level of protection consistent with the principles set out in this Policy regardless of where it is processed.
The CX99 Platform is strictly intended for adults aged 18 and over — or the higher minimum age required by the laws of your jurisdiction or the operator's licensing conditions. CX99 does not knowingly collect personal data from individuals under the age of 18.
If you are a parent or guardian and believe that a person under 18 in your care has provided personal data to CX99, please contact us immediately using the details in Section 15. Upon verification, we will take prompt steps to delete any such data from our records.
CX99 strongly recommends the use of parental control software and device monitoring tools in households where minors are present to prevent accidental exposure to gambling-related content.
CX99 may contain references to third-party gambling operators, payment services and other platforms for informational purposes. This Policy does not apply to those third-party platforms. CX99 has no control over the privacy practices or content of third-party websites and services, and is not responsible for the data processing activities of any third party.
Before providing personal data to or interacting with any third-party platform (including any gambling operator or payment provider such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah), we recommend that you read that party's own privacy policy carefully. CX99's reference to these payment names is for informational context only and does not imply any affiliation, endorsement or data-sharing arrangement with them.
CX99 reserves the right to update or amend this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this document and, where the changes are material, we will endeavour to provide appropriate notice via a prominent notice on the Platform.
Your continued use of the CX99 Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of and agreement to the revised terms. If you do not agree with any update, you must discontinue use of the Platform and, if applicable, submit a data deletion request in accordance with Section 8.
If you have any questions, concerns or requests relating to this Privacy Policy or the way CX99 handles your personal data — including requests to exercise your rights under Section 8 — please contact us as follows:
Data Enquiries (plain text — not a clickable link):
[email protected]
This email address is displayed as plain text only and is not a clickable link. Please include "Privacy Enquiry" in the subject line of your email. We will acknowledge your request and aim to respond within a reasonable timeframe. Do not send sensitive personal documents via email — use the operator's secure HTTPS verification portal for document submission.
If you are dissatisfied with our handling of your personal data, you may have the right to lodge a complaint with the relevant data protection authority or regulatory body in your jurisdiction. In Pakistan, general consumer and digital rights matters may be addressed through applicable regulatory bodies, though CX99 makes no specific representation as to jurisdiction or regulatory coverage.
Related Pages
The full legal agreement governing your access to and use of the CX99 information platform and its services.
Comprehensive guidance on safe play, deposit and loss limits, self-exclusion tools and support resources for Pakistani adults.
Our mission, values and commitment to providing transparent, responsible betting information for Pakistani users in English.
Plain-English answers to common questions about CX99, account guidance, payments, KYC verification and responsible gambling.
We hope this Privacy Policy gives you the confidence to use CX99 knowing your data is handled with care. Head back to the homepage to explore our full range of betting information guides, responsible gambling resources and educational content — all written in English for Pakistani adults.